Adam Gabriel

Director of Innovations and Food Execution

My background in hospitality has been in kitchens up to this point. I’ve cooked in some of the top restaurants all over the country for over a decade, with Baltimore being a sort of “home base.” Prior to that I served in the Air Force for a little over 4 years. My passion in this industry started while working in my first professional restaurant here in Baltimore. The biggest thing I learned was that it’s more than the food that makes people happy. It’s the individualized care and attention given to the guests, from before they walk in the door to the time they go home that create memorable experiences. Hospitality is a business of human connection. People trust us to create some of the most memorable moments in their entire lives. What could be better than that? I like to think about the distinction between customer service and hospitality; in customer service you simply deliver a product according to certain terms and conditions…hospitality, however, requires listening and empathy. When you listen and put thoughtful effort into the little details of an event, you make the guests feel like you’re on their side. They’ll feel truly taken care of.